Jira Backup & Restore
Your Jira Cloud Backup:
Protected & Secured
To back up Jira Cloud you run an automated third-party backup that copies your projects daily and restores them on demand. BackupLABS covers projects and boards, sprints, issues and attachments. Restores go straight back into your account. You also get the evidence trail SOC2 and ISO 27001 reviews ask for.
Atlassian protects its app and its infrastructure. The data inside is yours.
No Credit Card Required.
14-day free trial. Setup in 2 minutes. No-quibble money-back guarantee.
Jira
Jira
Trusted by 1,300+ Organizations Worldwide
55 M+
Items Protected Daily
5.0
on Trustpilot
Compliance Ready:
- SOC2 Type II
- GDPR
- ISO 27001 Ready
Part of the BackupVault Group protecting business data since 2001
Official Atlassian Partner
Atlassian protects the platform
You are responsible for your data
Jira work under a "Shared Responsibility" model. Atlassian manages the site’s uptime, but you are responsible for the data you store inside. Accidental deletions, rogue automation rules, or migration failures - Atlassian won't recover your specific data. BackupLABS ensures you can recover this critical data.
The cloud is not
a magic place
Jira (Atlassian):
Terms of Service
“Neither party will have any liability for any loss of use, lost or inaccurate data, lost profits, or costs of delay…”
Atlassian explicitly requires you to perform your own backups
It’s not just our advice—it’s official Atlassian policy. In their Cloud Security Shared Responsibilities whitepaper, Atlassian defines the critical gap between their infrastructure and your responsibility.
Your role: Create backups of your data using the available APIs to reflect the information accessibility that fits your needs.
View the Official Atlassian Whitepaper
Why should you backup Jira?
Reduce DevOps Workload No more messing around with complex backup scripting, never knowing if the backups are working
Platform Issues Ensure 24/7 access to your data even during service outages and downtime
Accidental Deletion Human error is the leading cause of data loss; protect against one-click permanent deletions
Legal & Compliance Meet strict ISO 27001, SOC2, and insurance requirements for independent data protection
Malicious Users Secure your projects from intentional data destruction by departing or disgruntled employees
Business Continuity Don't lose years of development code and metadata that are critical to your organization
Jira Backup and Restore Core Features
Automatic Daily Backup
Jira backup multiple times per day, with up to 90 days retention as standard
Comprehensive Jira Protection
Protect and backup Jira projects, Schemes, Statuses Boards, Sprints, Issues, Attachments and more
Fully Encrypted & Secure
256bit AES encryption during transfer and rest, SSO and two-factor authentication as standard
Choice of Data Storage Regions
Choose to store your backups in USA, UK, EU or Australia
Multiple Restore Options
Restore directly back into your account, save locally or to your own cloud storage
Own Storage Options
Additional sync to your own cloud storage such as Dropbox, Google Drive or AWS S3 buckets
The Critical Difference:
Manual Jira software backup scripts are unable to easily restore data directly back into Jira during a disaster.
Step: 1 Connect App
Connect App
Link your project instance via secure API. No admin passwords shared. Select specific Project Keys or your entire site.
Available now:
Coming Soon:
Jira
Connected
Authorize BackupLABS
Service: Jira
Read projects
Read issues
Read workflows
Step: 2 Backup
Backup
Jira auto backup runs silently every 24 hours. Smart Throttling: We optimize API calls to ensure zero impact on your performance.
Available now:
Coming Soon:
Backup Successful
On-demand backup
Running...
Daily backups
Retention
Keep 90 days
Step: 3 Restore & Recover
Restore & Recover
Restore as New Clones. We never overwrite production data. Review your recovered state in a separate instance before deployment.
Available now:
Coming Soon:
Restore Successful
Issues & Epics
Workflows
Projects
BackupLABS vs Manual Jira Backup
Manual Jira Backup
Manual process (every 48h)
Huge file sizes
Hard to restore granularly
Impacts API limits on large sites
BackupLABS
Fully Automated
Restore Individual Issues
API Load Optimization
BYOS Support
2022 - Massive 13-day service outage
A script error during application deletion resulted in the accidental wipe of 775 Jira enterprise sites
Protect your Jira2025 - Data Center EOL migration risks
The move to cloud-only infrastructure forces complex migrations that often lead to metadata loss and broken integration links
Protect your JiraOngoing - Malicious insider action
Departing employees or compromised accounts can purge years of project history and sprint data in seconds
Protect your JiraSecurity for Scaling Organisations
Bring Your Own Storage (BYOS)
Sync data automatically to Dropbox, Google Drive, and Amazon S3
Global Data Residency
Choose to store your data in the UK, USA, EU, or Australia.
AES-256 Encryption
Enterprise-level security during data transfer and at rest, two factor authentication and SSO as standard.
Built on Reliability
Expert Technical Support
You aren’t talking to an AI chatbot. Our support team is led by human engineers with decades of experience. We pride ourselves on being more responsive and technically accurate than VC-funded providers.
No-Quibble Money-Back Guarantee
If BackupLABS doesn't seamlessly fit your workflow or fails to protect your specific setup, we will refund you immediately. No questions asked.
Jira Project Backup Pricing
No credit card required, free 14-day trial
Users
Essentials
Secure baseline for individual projects
Pro
Full protection for growing agencies and teams
Pro
Full protection for growing agencies and teams
$51.80 / month
2 backups per day (every 12 hours)
90-day retention
Save to your own storage option (BYOS - S3 / Google Drive / Dropbox)
Audit Trail & Activity Logs
Priority engineering support
Monthly
Annual
14-Day Free Trial
No Credit Card Required
30-Day Money-Back Guarantee
