Jira Backup & Restore

Your Jira Ecosystem
Protected & Secured

App providers like Atlassian protect their Jira app and infrastructure, not your data held within it. Secure your critical Jira data with backups designed to pass the strictest SOC2 and ISO27001 security audits.

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Jira

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Jira

Unprotected Protected

Trusted by 1,300+ Organizations Worldwide

55 M+

Items Protected Daily

5.0

on Trustpilot

Compliance Ready:

  • SOC2 Type II
  • GDPR
  • ISO 27001 Ready

Part of the BackupVault Group protecting business data since 2001

Official Atlassian Partner

Atlassian protects the platform
You are responsible for your data

Jira work under a "Shared Responsibility" model. Atlassian manages the site’s uptime, but you are responsible for the data you store inside. Accidental deletions, rogue automation rules, or migration failures - Atlassian won't recover your specific data. BackupLABS ensures you can recover this critical data.

The cloud is notNot a magic place

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Jira (Atlassian):

Terms of Service

“Neither party will have any liability for any loss of use, lost or inaccurate data, lost profits, or costs of delay…”

Atlassian explicitly requires you to perform your own backups

It’s not just our advice—it’s official Atlassian policy. In their Cloud Security Shared Responsibilities whitepaper, Atlassian defines the critical gap between their infrastructure and your responsibility.

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Your role: Create backups of your data using the available APIs to reflect the information accessibility that fits your needs.

View the Official Atlassian Whitepaper
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Why should you backup Jira?

Reduce DevOps Workload
 No more messing around with complex backup scripting, never knowing if the backups are working

Platform Issues
 Ensure 24/7 access to your data even during service outages and downtime

Accidental Deletion
 Human error is the leading cause of data loss; protect against one-click permanent deletions

Legal & Compliance
 Meet strict ISO 27001, SOC2, and insurance requirements for independent data protection

Malicious Users
 Secure your projects from intentional data destruction by departing or disgruntled employees

Business Continuity
 Don't lose years of development code and metadata that are critical to your organization

Jira Backup and Restore Core Features

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Automatic Daily Backup

Jira backup multiple times per day, with up to 90 days retention as standard

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Comprehensive Jira Protection

Protect and backup Jira projects, Schemes, Statuses Boards, Sprints, Issues, Attachments and more

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Fully Encrypted & Secure

256bit AES encryption during transfer and rest, SSO and two-factor authentication as standard

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Choice of Data Storage Regions

Choose to store your backups in USA, UK, EU or Australia

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Multiple Restore Options

Restore directly back into your account, save locally or to your own cloud storage

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Own Storage Options

Additional sync to your own cloud storage such as Dropbox, Google Drive or AWS S3 buckets

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The Critical Difference:

Manual Jira software backup scripts are unable to easily restore data directly back into Jira during a disaster.

Step: 1 Connect App

Step: 2 Backup

Step: 3 Restore & Recover

Step: 1 Connect App

Connect App

Link your project instance via secure API. No admin passwords shared. Select specific Project Keys or your entire site.

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Coming Soon:

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Jira 2

Jira

Connected

Authorize BackupLABS

Service: Jira

Permissions:

Gal

Read projects

Gal

Read issues

Gal

Read workflows

Allow access Cancel

Step: 2 Backup

Backup

Jira auto backup runs silently every 24 hours. Smart Throttling: We optimize API calls to ensure zero impact on your performance.

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Backup Successful

St 2 2

On-demand backup

Run now

Running...

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Daily backups

Time

Retention

Keep 90 days

Step: 3 Restore & Recover

Restore & Recover

Restore as New Clones. We never overwrite production data. Review your recovered state in a separate instance before deployment.

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Issues & Epics

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Workflows

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Projects

BackupLABS vs Manual Jira Backup

Manual Jira Backup

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Manual process (every 48h)

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Huge file sizes

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Hard to restore granularly

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Impacts API limits on large sites

BackupLABS

Flash

Fully Automated

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Restore Individual Issues

Driver refresh

API Load Optimization

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BYOS Support

2022 - Massive 13-day service outage

A script error during application deletion resulted in the accidental wipe of 775 Jira enterprise sites

Protect your Jira

2025 - Data Center EOL migration risks

The move to cloud-only infrastructure forces complex migrations that often lead to metadata loss and broken integration links

Protect your Jira

Ongoing - Malicious insider action

Departing employees or compromised accounts can purge years of project history and sprint data in seconds

Protect your Jira

Security for Scaling Organisations

Key

Bring Your Own Storage (BYOS)

Sync data automatically to Dropbox, Google Drive, and Amazon S3

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Global Data Residency

Choose to store your data in the UK, USA, EU, or Australia.

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AES-256 Encryption

Enterprise-level security during data transfer and at rest, two factor authentication and SSO as standard.

Built on Reliability

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Expert Technical Support

You aren’t talking to an AI chatbot. Our support team is led by human engineers with decades of experience. We pride ourselves on being more responsive and technically accurate than VC-funded providers.

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No-Quibble Money-Back Guarantee

If BackupLABS doesn't seamlessly fit your workflow or fails to protect your specific setup, we will refund you immediately. No questions asked.

Jira Project Backup Pricing

No credit card required, free 14-day trial

Users

Shield

Essentials

Secure baseline for individual projects

MOST POPULAR
Shield5

Pro

Full protection for growing agencies and teams

Shield

Pro

Full protection for growing agencies and teams

$0.00 / month

Gali

2 backups per day (every 12 hours)

Gali

90-day retention

Gali

Save to your own storage option (BYOS - S3 / Google Drive / Dropbox)

Gali

Audit Trail & Activity Logs

Gali

Priority engineering support

Start Your Free Trial

Monthly

Annual

Save 20%
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14-Day Free Trial

P12

No Credit Card Required

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30-Day Money-Back Guarantee

FAQ

For a full list of what Jira metadata we currently support, visit here. We monitor API changes as they allow so we can improve what we backup and support.
Yes. When you backup a project, it houses the board and all the issues associated with it and more.
Yes, we support backup to your own external storage. We currently support: Dropbox, Google Drive and Amazon S3 buckets. We will backup your data to the BackupLABS platform, but your backups will also appear in your own external cloud storage of choice as a zip file.
You are welcome to free trial any SaaS app, at any time.
BackupLABS does not support this. You can only backup items from your Jira account.
It’s on our roadmap for early 2024.
Backups are automated every 24 hours. In addition, you can manually backup on demand (on an account level) periodically.
You can choose to delete your backups individually, in bulk or all of them.
Archived ZIP files are available for each individual backup.
On the Essential plan there is a 30 day retention and on the Pro plan it is 90 days.
They will not, but it’s important to remember you’re responsible for your own management. Our system have methods to detect a change in filename and will notify you of it. If you chose to restore a backup from an earlier point in time, it will restore with its previous original filename and content.
We do not offer granular restoring and adopt a simple and easy to use approach of restoring the item entirely.
BackupLABS will never overwrite. Our restores always create a new instance with all the original data intact. This allows you to review and compare your data before making a decision.
100%. Our systems will detect and inform you if your projects have been deleted. If they requires rescuing, you have the choice to download the ZIP archive or restore the backup to create a new entry in your Jira account.

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