How to Migrate Jira to Another Server

August 8, 2024

Is your project management progressing or evolving? Moving your Jira system to a new server can enhance your work process and adapt to your changing needs.

This procedure involves transferring your Jira setup, data, configurations, and settings to a fresh server environment.

Whether you’re scaling your operations, restructuring, or simply looking to upgrade your system, migrating Jira can be a smooth transition.

This guide will give you the insights you need for a successful Jira server migration.

Jira migration approaches

There are different approaches you can take to Jira cloud migration to make sure the transition goes smoothly. Below are 3 techniques and the advantages they offer:

1. Big Bang migration

This migration approach involves switching to the new server environment all at once. It’s a common method used by smaller organisations or for simpler Jira setups to reduce the risk of downtime and disruptions.

2. Project-by-project migration

With a project-by-project approach, migration happens gradually. This method is recommended for companies handling multiple projects at once. It allows them to enjoy a step-by-step migration process with minimal disruption to productivity.

3. Live migration

Live migration involves continuous synchronisation between the old and new server environments. This method reduces downtime and interruptions, enabling users to access Jira throughout migration. It also facilitates modifications and testing to guarantee a more seamless transition.

Pre-migration planning

Before initiating your Jira migration, make sure you have a solid plan in place. We recommend the following steps:

1. A system assessment

When planning your Jira migration, assess the hardware, operating systems, and different platforms of the new environment to make sure they meet Jira’s requirements. Resolving any possible compatibility concerns before proceeding leads to a smooth migration process.

2. A licence and support check

Before transferring your Jira data to a new cloud site, verify the current status of your Jira licence to confirm it’s valid and compatible with the migration process.

Also, make sure that the licence type (eg, Server, Data Center or Cloud) matches your migration strategy. Take a look at any licence limitations or restrictions that might impact the execution of the migration.

3. Backup strategies

Third-party backup services play a crucial role in safeguarding your data during migration They offer security features like encryption and Multi-Factor Authentication (MFA) to keep your sensitive information safe and secure.

Using third-party backup services:

  • Pre-migration: Set up a regular backup schedule with your third-party provider before you begin. This will help maintain the integrity and accessibility of your data during the migration process.
  • Migration stages: Throughout the migration process, remember to use third-party backup services to create backups at key stages. This practice will reduce the chances of data loss and ensure smooth operations during the migration.
  • Post-migration: After the migration is complete, maintain ongoing backups. Regular backups safeguard your data against potential issues and guarantee its security in the new environment.

Step-by-step migration process

For an effortless migration, follow these step-by-step instructions for moving Jira databases, home directories, and installation directories.

Preparation

Secure backups

Be sure that full backups of all essential data like configurations, databases, and attachments are stored in a safe location.

Disable user access

To prevent data alteration during migration, temporarily disable user access and log in to the Jira instance.

Set up the new environment

Confirm that the new environment’s hardware, operating systems, and network configurations have been prepared to support the migration.

2. Data migration

Migrating Jira databases

  • Database export: Move the Jira database from the original setup by making a duplicate backup of the database with the help of database management tools.
  • Database transfer: Use secure methods, including file transfer protocols like SCP and SFTP or cloud storage service, to transfer the exported database file to the end environment.
  • Database import: Access the file in the new environment’s database management system (DBMS). This might include running SQL commands to restore the database or using the DBMS’s import feature.

Migrating Jira home directories

  • Locate Jira home directory: Locate the Jira main folder in the original setup. It contains crucial data like attachments and settings files.
  • Copy directory contents: Transfer all the files from the Jira home directory to their respective positions in the new setup. You can achieve this by using backup and recovery tools or employing methods like network copying for file transfer.
  • Verify permissions: Make sure that the transferred files and directories ownership and permissions are configured to meet the new environment’s needs.

Migrating Jira installation directories

  • Install Jira: Install the Jira application on the target environment using the appropriate installation package or installer provided by Atlassian.
  • Transfer configuration files: Export any customisations or configuration files from the previous Jira installation to the current one. Files like server.xml, web.xml, and setenv.sh (for Linux systems) might be included in this.
  • Set up the environment: Adjust the settings and configurations of the new Jira installation to match those of the previous one. This might involve customising email settings, creating database connections, and performing any necessary changes to other application settings.

3.Testing

Establish a test environment

Create an independent testing setting to confirm the migration process. This will allow you to find and fix any problems before finalising the migration.

Identify and fix problems

Thoroughly test the system to find any inconsistencies or mistakes in the migrated data or configurations. When the migration goes live, immediately fix any issues to guarantee an easy transition.

Common pitfalls of Jira migration and how to avoid them

When migrating Jira to another server, a few pitfalls can arise. Here are some tips for identifying and avoiding these problems:

Data loss

  • Issue: Inadequate backup protocols or migration process faults might lead to data loss during transfer.
  • Solution: Before beginning the move, thoroughly test the backup and restore procedures. Throughout the migration process, confirm that backups have been successful and monitor the integrity of the data.

Downtime

  • Issue: During a migration, downtime can interfere with business operations and decrease productivity.
  • Solution: Schedule migrations on weekends or during off-peak hours to account for any downtime. Don’t forget to notify stakeholders of expected interruptions.

Compatibility errors

  • Issue: Compatibility issues can arise when migrating to a new environment with different hardware, software, or configurations.
  • Solution: To identify problems, carry out extensive compatibility analyses by testing systems and apps in the new setting. To minimise disruptions and address compatibility errors, gradually implement phased rollouts.

Post-migration strategy

1. Verify data integrity and system functionality

Carry out comprehensive testing before and after migrating to verify data integrity, and that all system functions are operating correctly. This involves testing different features and processes to validate the performance of the system.

2. Gradual rollout to users

Begin with a select group of users or departments and gradually expand to involve the entire organisation through a step-by-step rollout approach.

Keep a close eye on the system’s stability and performance as you progress. Use metrics and feedback to promptly identify and address any issues that may arise.

3. Training and support for the new server

Provide users with training sessions and ongoing support as they familiarise themselves with the updated server environment.

Supply helpful resources like FAQs, user manuals, and support options to help team members effectively handle any modifications. Encourage open dialogue and feedback to address any concerns users may have.

Protect your Jira data during migration with BackupLABS

BackupLABS provides automated backups for your Jira data, guaranteeing your critical project information is safe from permanent loss.

If anything should go wrong during migrations, your Jira data stored with BackupLABS is easily recoverable, providing complete peace of mind.

Benefits of BackupLABS:

  • Automate backups: You can back up and restore data with simple point-and-click actions through our user-friendly interface. No scripting or coding is required.
  • Compliance: Users can easily access accurate records of their data history, guaranteeing compliance with regulations and standards.
  • Ransomware protection: Data is protected from malicious attacks, ransomware, and potential breaches, keeping critical information safe.
  • Dedicated support 24/7: BackupLABS offers a round-the-clock support team to assist with any issues, day or night.
  • Comprehensive protection: A wide range of data, including Jira issues, project configurations, workflows, and user details is safely backed up.
  • Daily reporting: Customers receive daily updates on the status of their data backup for complete transparency and peace of mind.

Discover more about our Jira backup services at www.backuplabs.io.